Lewisham Council - Report a street problem

Report a Street Problem

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Welcome to the online version of the transport fault card. You can use this online service to inform the council of street care problems you have noticed around the borough, which need our immediate attention.

Please provide exact details of the fault and its location.

Please note, where road works are concerned, not all disruption on the roads is directly attributed to work performed by the council. Utility companies such as Thames Water and British Gas also work on the borough's roads throughout the year. We provide up-to-date information on the possible delays caused by road works at our traffic works page.

Please also note the following online form is for reporting actual problems which require repair. If you have a complaint about transport issues or policy please contact the relevant department or fill in the general complaints form online.

Street problem report form

Welcome to the online transport fault report form. You can use this online service to inform the council of street care problems you have noticed around the borough, which need our immediate attention. Please provide exact details of the fault and its location.

Type of problem

Select the type of problem you wish to report from the categories below. Please also give an exact description of the problem.

If there is not a category for your problem check the box 'other' and describe it in the box provided.
damage to the pavement or kerb
tree or hedge overhanging the street
pothole or damaged road surface
 damaged street furniture, for example railings, barriers, fire gates
blocked gulley or highway drain
 pedestrian crossing or traffic light fault
defective street light or bollard
 problems using a cycle path
damaged or obscured road sign
 conditions in car parks
damaged or missing street name
 other
Please describe the type of problem in this box

Describe the actual problem (70 words maximum) in this box

 
Location 

To ensure we are able to find the problem please give us as many details as possible about the location. If we don't get a good description we may not be able to rectify the problem.

 

What is the name of the road or street where the fault has occured?

Please give any other information which can help to locate the fault for example: opposite no.8, behind bus stop
Contact details  

We need this information if you require a response from us about the report. And in case we need to contact you to verify certain details.

 
Your name

Your address

 
Phone number
home

Work or mobile

 
Email address

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